Independence Blue Cross is pleased to welcome you back to Independence LIVE — our state-of-the-art customer and community experience center. For the time being, we are limiting our services to in-person agents and online classes.

Masks are required. If you are not feeling well or have been around someone who is sick, please do not enter the building.

Customer services

Open 8 a.m. – 4 p.m., Monday – Friday

Full-service licensed agents are available in-person to:

  • Answer benefits and claims questions
  • Accept premium payments
  • Enroll and renew members

Tech arcade where you can try health and wellness tools, mobile apps, and sign up for programing.

Virtual health and wellness programs

We offer a variety of daytime and after-hours health and wellness programs, including:

    • Nutrition
    • Fitness
    • Stress management
    • Family health
    • Financial health

Check out all of the upcoming events at Independence LIVE.

A young woman smiles as she looks at a laptop computer in her kitchen